Appendix 1: Service Categories and Subcategories

Every service needs to be defined by a category and a subcategory in order to be easy accessible and discoverable by the end-user/customer. The following table is a result of analytical research and contains an initial proposal for current services included at the eInfraCentral Service Catalogue.

Categories Subcategories
Networking Direct Connect
Virtual Network
Load Balancer
Application Gateway
VPN Gateway
Exchange
Content Delivery Network
Traffic Manager
API Gateway
Other
Compute Job Execution
Virtual Machine Management
Container Management
Batch Processing
Serverless Applications Repository
Load Balancing
Other
Storage Data
Blob
File
Queue
Disk
Archive
Backup
Synchronised
Replicated
Recovery
Other
Data Mining
Access
Management
Transfer Management
Registration
Persistent Identifier
Interlinking
Publishing
Discovery
Anonymisation
Preservation
Brokering
Annotation
Validation
Other
Software Platform
Tool
Component
Algorithm
Developer
Other
Application Porting
Scaling
Education
Productivity
Business
Developer
Other
Security Authentication and Authorisation
Attacks protection
Coordination
Tools
Certification Authority
Identity
Other
Analytics Business Analytics
Web Analytics
Learning Analytics
Predictive Analytics
Machine Learning
Other
Operations Accounting
Helpdesk
Monitoring
Analysis
Configuration Management
Tools
Coordination
Order Management
Other
Training Online Courses
Open Registration Courses
In-house Courses
Tools
Platform
Other
Consulting Audit and Assessment of IT Service Management
Audit and Assessment of Information Security
High Performance Computing
Other
Aggregator Services
Data
Applications
Software
Publications
Services-Data
Services-Applications
Services-Software
Services-Publications
Data-Applications
Data-Software
Data-Publications
Applications-Software
Applications-Publications
Software-Publications
Services-Data-Applications
Services-Data-Software
Services-Data –Publications
Services-Applications-Software
Services-Applications-Publications
Services-Software-Applications
Services-Software-Publications
Data-Applications-Software
Data-Applications-Publications
Data-Software-Publications
Services-Data-Applications-Software
Services-Data-Applications-Publications
Services-Data-Software-Publications
Services-Software-Publications-Applications
Data-Software-Applications-Publications
Services-Data-Applications-Software-Publications
Other

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