Service Reliability

Definition

A Service Reliability, i.e. the probability that an item will function without failure under stated conditions for a specified amount of time. “Stated conditions” indicate perquisite conditions external to the item being considered. For example, a stated condition for a supercomputer might be that power and cooling must be available - thus a failure of the power or cooling systems would not be considered a failure of the supercomputer.

Type

Free text

Example

99%

Recommendation

As many decimal points as needed should be used.

Visibility

Visible to Customers

Required for catalogue

Optional