Service Serviceability or Durability

Definition

Serviceability, i.e. the probability that an item will be retained in, or restored to, a condition to perform its intended function within a specified period of time.

Durability, i.e. the ability of a physical product to remain functional, without requiring excessive maintenance or repair, when faced with the challenges of normal operation over its design lifetime.

Type

Free text

Example

99.99%, High, Very High, etc.

Recommendation

As many decimal points as needed should be used in the case of percentage.

Visibility

Visible to Customers

Required for catalogue

Optional