Service Serviceability or Durability
Definition
Serviceability, i.e. the probability that an item will be retained in, or restored to, a condition to perform its intended function within a specified period of time.
Durability, i.e. the ability of a physical product to remain functional, without requiring excessive maintenance or repair, when faced with the challenges of normal operation over its design lifetime.
Type
Free text
Example
99.99%, High, Very High, etc.
Recommendation
As many decimal points as needed should be used in the case of percentage.
Visibility
Visible to Customers
Required for catalogue
Optional